Effective Date: September 12th, 2024

At Comb and Care, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (https://combandcare.com), purchase our products, or engage with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following information to enhance your experience with Comb and Care:

• Personal Information: This includes details such as your name, patient’s name, room number, email address, mailing address, phone number, and payment information when you request a service for a resident or contact us through our website.
• Account Information: If you create an account on our website, we collect login credentials (username and password) to provide you with access to personalized features and your order history.
• Non-Personal Information: This includes browsing data such as your IP address, browser type, device information, and the pages you visit on our site.
• Health and Wellness Preferences: If relevant to our services, we may collect information related to your health or wellness preferences to tailor our services to you. This information is collected only with your explicit consent.
• Cookies: We use cookies and similar technologies to improve our website, track usage patterns, and provide a more personalized experience. You may manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

• Providing Services: To process transactions, fulfill service orders, and deliver requested services to the residents at your healthcare facility.
• Customer Support: To respond to your inquiries, provide assistance, and improve your experience with our services.
• Health and Wellness Personalization: To recommend services based on your preferences and wellness goals.
• Marketing Communications: To send promotional offers, newsletters, and updates about new products and services, as long as you have not opted out of such communications.
• Website and Service Improvement: To analyze website usage, identify trends, and enhance the functionality of our online services.
• Legal Compliance and Security: To comply with legal obligations, enforce our terms and conditions, and protect the security and integrity of our website and operations.

3. Sharing Your Information

We do not sell or share consumer personal information (including phone numbers) to third parties or affiliates for marketing or lead generation purposes. No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Health and Wellness Data

Comb and Care may collect health and wellness data, such as service preferences related to your personal care and grooming routines. This information is used to enhance your experience with our services and is only collected with your consent. We do not sell this data to third parties.

5. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption to protect data during transmission. However, no method of data transmission over the internet is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the following rights with respect to your personal information:

• Access and Update: You can request for us to delete your account from the website or update your account password.
• Opt-Out of Marketing: You can opt-out of receiving marketing communications by clicking the “unsubscribe” link in our emails or by contacting us directly.
• Delete or Restrict Use: You may request the deletion or restriction of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
• Cookie Management: You can manage your cookie preferences and tracking through your browser settings.

7. Third-Party Websites

Our website may contain links to third-party websites or services. This Privacy Policy applies solely to Comb and Care. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any external websites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information promptly.

9. SMS Disclosure

By providing a telephone number and submitting a form on our website, you are consenting to be contacted by SMS text message. Message and data rates may apply. You can reply STOP to opt-out of further messaging.

10. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to periodically review this page to stay informed of how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Comb and Care
Email: info@combandcare.com
Phone: 917-920-2405
Address: 6 Holly Hill Court, Jackson, NJ 08527